What is happening inside hitsniffer?
Hi, after one very busy week and the recent problems with hitsniffer, we are pleased to announce new features and bug fixes.
We are always listening to your suggestions, please let us know if you would like to suggest a new feature for hitsniffer.
Easily Detect New and Returning Visitors via the Geo Location Map.
We have developed new geolocation map, using Google Map service. New visitors show as a Yellow icon and returning visitors show as a blue icon.
Our database can accurately display your visitors location to within 500 metres.
Hit Sniffer Live Chat Service
Have you ever started a conversation with a site visitor? But never got reply? We have now integrated an Idle detector into hitsniffer. By using this feature, hitsniffer will hide the chat icon for those site visitors who are idle.
We have also upgraded hit sniffer live support chat core using AJAX to enable a faster and smoother chat experience.
Gauge activity Meter
New Gauge Meter show your website’s current status according to it’s highest traffic in the last 30 days.
W have a new activity monitor widget in the hitsniffer dashboard, so that you can also see how many users are Idle. Idle users are identified by web page scrolling and mouse movement when the hitsniffer code is installed.
There is also an activity detector, which shows the percentages of visitor activity from when you opened your dashboard.
Ticketing System
Now, you will receive a ticket number every time you contact us. We can now give you a better level of support and fix your problems. You can also read and follow the ticket online.
New WordPress, Joomla, Opera and iGoogle widget
We have updated all of our widgets to a more modern widget format. You can now have a mini dashboard running on your desktop or sidebar.
Notable Bug Fixes
We are applying many updates weekly and even daily as we want you to enjoy Hitsniffer.
12-day chart display padding fixed in hitsniffer dashboard, it is now clearly readable. we have updated the colors too!
Current Active Visitors is portable screen resolution friendly. Now, we crop your referrer, or page title if they are too long to avoid a nasty looking dashboard. It is smoother and fun to browse hitsniffer using your portable iPad Tablet or iPhone. Modern phones which have Android are now fully compatible with Hitsniffer, iOS or Windows Mobile ( or at least Opera Browser ) can open hitsniffer dashboard perfectly.
Backup and Optimization we have setup powerful backup systems of both database and hard drives to avoid system outage again. as you remember, we had very bad outage on the 7th March which caused hitsniffer to go out of service. We deal with a UK based backup company, CeeJay CrashPlan to avoid such failures in the future.
Stay tuned as we are still working … ( In fact, we never stop developing hitsniffer )
