WordPress Plugin New Features From Hitsniffer

October 9th, 2015

nullHow to block cookies multi language
Have you ever wondered if there is a way to completely un-track yourself from your own website?

We know that this causes confusion when viewing stats and somethimes makes them inaccurate for some users.

If you think that our current IP blocker and Cookie method is not enough; say, if your browser continuously deletes those cookies and your IP address keeps changing, then worry no more as we have a solution!

We have added updated alogorithms in our new version of our WordPress plugin where you can enable it in your hitsniffer settings using your WordPress admin page. By utilising this feature it will trigger a cookie to be set every single time that you open your WordPress Dashboard page therefore, there is always a cookie set to block your own visits, even if you delete cookies regularly, ours will still be there.

We have added a further few changes to our WordPress plugin which will not be apparent to end users but developers will welcome these updates.

Hitsniffer’s WordPress plugin now uses WordPress multi language .po and .mo files. A such you can now have all of the menu and pages in WordPress translated to your own or client language.

Stay tuned as there is plenty more to come 🙂

Posted in hitsniffer | No Comments


Say Hi to Heatmaps!

February 25th, 2014

Hitsniffer Heatmap

Well, we have finally finished it!

Today we are introducing our most requested feature from our customers, Heatmaps!
We can now, monitor every single click that your visitors make on your sites, not just page views. We gather X,Y point of all clicks and we have added some other magic that will formulate a Heatmap in real time. Our Heatmaps work on both responsive and classic websites.

With Heatmap we have enabled a search feature using time, date and range.. This will enable you to search the specific date ranges that you need to compare to any changes that you have made to your site. This is especially important to sites that sell or perhaps have calls to action such as click here or download this or that.
To use Heatmaps, you’ll need an additional license to activate it. We have given all customers a free 7 days trial to use Heatmaps starting from today. heatmap is provided as an add-on to your current service.

To access your Heatmaps, click on Pages, then you can access the Heatmap button for every individual pages you see in different lists ( Popular pages, top exit, top entry, … )

Stay tuned for more features!
All the best form us geeks at Hitsniffer!

Posted in hitsniffer | No Comments


Live Chat System

February 6th, 2014


Today we have released a major update to hitsniffer, the long awaited chat system is finally here.

chatbgPlease login and access chat in your dashboard.
We have fully redesigned our chat system. One of the key features is that you can now have more than one chat agent and multiple departments.
The new chat system now contains a searchable archive and you can also assign any chat tickets to any agent that you have created.
It also allows you to view your real time data of any active visitor whilst you are in a live chat with them.

chatfloatWe have also added a new widget code for chat, which you can grab in the code settings page. this will allow you to add a floating chat bar on bottom right of your browser, where you can enabling you to receive live messages from your visitors when you are online and receive ticket messages when you are offline.

We are working to add more features in background whilst you are enjoying new chat system!


Posted in hitsniffer | No Comments


Happy new year

January 1st, 2014

We would like to wish you all a very happy and amazing 2014.

We are making a very special offer for the month of January only.

As you may, or may not know, we offer a 10% discount to those purchasing an annual license. For the month of January only we are giving a massive 20% discount to those who purchase 6, 9 or 12 months license.

Even if you already have a license in place you can still take advantage of this offer, by adding a further license to your account you will still qualify for the 20% discount, your current license will continue as it is.

We would like to say a big thank you to you for your continued business and wish you all a great 2014.

Posted in hitsniffer | No Comments


Hitsniffer Is Now Compatible With Joomla 3

January 27th, 2013

badge_largeJoomla 3 is the new mobile-ready, user-friendly content manager. It allows you to choose from thousands of features and designs and it is open source, which of course means that it is free.

Recently, Joomla lauched version 3 of their software which severely affected the compatibility with our Hitsniffer Joomla plugin. Joomla have improved their interface, however they also changed and removed a lot of classes and functions on their back-end code.

We released a basic tracking plugin for Joomla 3 at time of its release, this allowed our upgraded customers to continue tracking with Joomla. We have now upgraded the Hitsniffer plugin to fully support Joomla 3 utilizing all of the features of Hitsniffer.

As per the previous Hitsniffer plugin for Joomla we have included a module that allows you to see your statistics on the dashboard when you login to Joomla administration panel. Our widget has the option to show your stats publicly on your website and live chat module.

We also fixed a bug that was causing the public statistic widget to show blank numbers to some visitors in new Joomla plugin.

Click here to download and learn how to install it on your joomla.


Posted in hitsniffer | No Comments


Hitsniffer New look

December 30th, 2012

newyearWe wish you all a very happy new year!

We have freshened up your dashboard and all sections within Hitsniffer.

Hitsniffer now has a whole new look.

We have had our classic look for more than two years now and during this time we added lot of new features to Hitsniffer. The Classic look could not show a lot of the new features in a organized way. The new look has been designed to display all of the new features in a clean and organized manner.

The new layout is compatible with Microsoft Windows 8, Microsoft Surface Tablets and is more user-friendly on iPad and Android Tablets.

If you do not like change then you can always switch back to the classic look at any time by using your settings to switch but please be aware that we will stop supporting the classical look soon.

To see the new dashboard, just login and have a look around!


Posted in Uncategorized | No Comments